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Installment Loan Q.
How can I make a payment online? A.
To make a payment online, you may transfer funds from your checking, savings or
money market account. Simply click the Funds Transfer tab above, or click "Make
a payment" in the Quick Links section below.
Q. Why does each payment appear
as multiple items in the Account Transactions section? A.
The payment appears as multiple items so you can see the total amount of your
payment as well as the distribution of funds: how much was applied to principal,
how much to interest, and how much to insurance or other fees if applicable.
Q. What is the outstanding
balance? A. The outstanding balance is your
principal balance and does not include interest that has accrued since your last
payment.
Q. What is the estimated payoff?
A.
The estimated payoff amount is an estimate based on the loan's
outstanding principal balance at the close of business on the preceding
business day, plus interest at the current interest rate and credit
insurance premiums (if any) that will accrue by close of business today. As a
consequence, the estimate may not include sums (such as late charges,
prepayment penalties, or collection costs) properly chargeable to the
loan account that have not yet been posted to the account, or
transactions that have occurred since the close of business on the
previous business day (such as payments or additional credit advances).
Q. How do I get the actual payoff amount?
A.
A request for a "formal" payoff statement must (i) be submitted in writing, (ii) adequately identify the loan and the collateral, (iii) be signed by the requesting party, and (iv) be sent either by fax to the Loan Department, Carolyn Tisdale or Emmie Ward, (843) 355-8113 or (843) 355-8108; or by mail to The Exchange Bank of S.C., Inc, 130 West Main Street, Kingstree, S.C. 29556, Attn: Carolyn Tisdale, Loan Department.
If collateral securing this loan also secures other obligations, we are not obligated to release collateral or cancel security instruments unless and until all secured by the collateral are paid in full and satisfied.
Q. What is included
in the payoff amount? A. The payoff amount
includes your principal balance plus any late fees, insurance payments, and interest
due to date. Q.
How do I view details for another account? A.
Use the Choose Account drop-down menu in the upper right to select another of
your accounts. Then click View to display the details for that account. |